Customer Service Direct
Schools, colleges, academies and local authorities are continually faced with new challenges and a need for new thinking. Whilst the focus must be on improving educational outcomes the ‘back office’ functions will need to be managed efficiently.
Customer Service Direct is an outsourcing specialist offering Head Teachers, Principals and Governors a range of services in ICT, HR, Finance and Payroll. By outsourcing elements of administration and technology, management time can be used more effectively on achieving those educational outcomes.
Here's how we can help
- HR - managing people can be both time consuming and expensive. Yet effective people management enhances performance and wellbeing and is vital in any organisation. Our HR service helps simplify processes, provides advice and development and manages all aspects of recruitment and retention cost-effectively.
- Payroll and Pension – we can provide an efficient and high quality service over the full range of payroll administration functions, and accurate and timely information on pension related matters.
- Finance - the management of finances is under greater scrutiny than ever. We can assist in every aspect of finance and budgeting, delivering fast and accurate information to budget managers to support Value for Money.
- ICT – our service enables schools, colleges and academies and their students to make the best use of modern technology to achieve their goals.
Services can be purchased individually or as a full business package tailored to each organisation’s needs.